Terms of Service

These Terms of Service ("Terms") are an agreement between you and Vail Digital Solutions LLC ("Vail Digital," "we," "us"), the maker of AgentVue. By creating an account, checking the acceptance box at sign-up, or using AgentVue on the web or in our mobile apps (together, the "Service"), you agree to these Terms and to our Privacy Policy.

1. The Service

AgentVue is a business dashboard for real estate professionals — listings, contacts, analytics, income tracking, open-house tools, and related features. We provide software; we are not a real estate brokerage, and nothing in the Service is real estate, legal, tax, or financial advice. You remain responsible for your own professional obligations, including MLS rules, licensing requirements, and fair housing and advertising laws.

2. Your Account

• You must be at least 18 and using the Service for business purposes.
• Provide accurate information and keep your credentials secure. Optional protections like two-factor authentication and Face ID are available in Settings — we encourage you to turn them on.
• You are responsible for activity under your account. Tell us promptly at [email protected] if you suspect unauthorized use.

3. Subscriptions & Billing

• Paid plans are billed monthly through our payment processor, Stripe, at the price and terms presented when you subscribed (your "Order"). Taxes may apply.
• Unless your Order says otherwise, plans include an initial commitment term and then continue month-to-month. If you cancel, your subscription ends at the close of the current term; fees already paid are non-refundable except where required by law.
• Promotional pricing (for example, founder rates) applies for as long as the promotion's stated conditions are met.
• We may change pricing with at least 30 days' notice; changes take effect at your next renewal after the notice period.

4. Referral Program

Our referral program grants subscription bill credits for qualifying referrals, as described at sign-up. Credits have no cash value, apply only to future invoices, and last only while the qualifying referral remains an active paying subscriber. We may modify or end the program prospectively at any time; credits already earned on issued invoices are honored.

5. Your Content

Your listings, contacts, photos, and other data you put into AgentVue are yours. You grant us the limited rights needed to host, process, back up, and display that content in order to run the Service. You are responsible for having the rights to what you upload (including listing photos and client information) and for complying with applicable privacy laws in how you collect and use your clients' information.

6. Acceptable Use

Don't misuse the Service: no unlawful use, no infringing or deceptive content, no attempts to probe or disrupt our systems, no scraping or reselling the Service, and no sending spam through features like alerts or review requests.

7. Our Property

The Service — its software, design, and branding — belongs to Vail Digital and its licensors. We grant you a limited, non-exclusive, non-transferable right to use it while you have an account in good standing.

8. Third-Party Services

The Service works with third parties such as Stripe (payments), Apple (app distribution and notifications), and scheduling and data providers. Their services are governed by their own terms, and we aren't responsible for them.

9. Ending Your Account

You can delete your account any time in Settings. Deletion locks the account immediately, permanently removes your data after a 14-day restore window, and your subscription auto-cancels at the end of your agreed term. We may suspend or terminate accounts that materially breach these Terms.

10. Disclaimers

The Service is provided "as is" and "as available." We work hard to keep it fast, accurate, and online, but we don't warrant that it will be uninterrupted or error-free, and we don't guarantee business results — leads, listings, rankings, or income. To the fullest extent permitted by law, we disclaim all implied warranties.

11. Limitation of Liability

To the fullest extent permitted by law, Vail Digital will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or data, and our total liability for any claim relating to the Service is limited to the amounts you paid us in the 12 months before the claim arose.

12. Changes to These Terms

We may update these Terms as the Service evolves. For material changes we'll give notice (for example, by email or in-app) before they take effect. Continuing to use the Service after changes take effect means you accept them.

13. Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law rules, and disputes will be resolved in the state or federal courts located in Colorado.

14. Contact

Questions about these Terms: [email protected].